Transforming Hospitality Teams Into World-Class Guest Experience Providers

Mixxa transforms service culture, leadership capability and guest experience performance across the world's leading hospitality brands.

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Why Clients Choose To Work With Mixxa?

35 Years+ experience of working with the world's most iconic hospitality brands
100+ Client case studies
Trusted by Hôtel de Paris, Waldorf Astoria, Hilton, Ritz-Carlton, Exclusive Collection and more
Consistent 10-20%+ commercial uplifts achieved
Clients achieving top 10% and top 1% global rankings on Trip Advisor, Condé Nast World Traveller and more
International keynote and TEDx Speaker (500,000 views)
Top selling author on mixology and hospitality

Unique
Approach

The Mixxa approach draws on a plethora of cutting edge development techniques, from a range of diverse specialities. The result? A uniquely impactful client experience delivering fantastic results

Our Origins

World Leading
Experience

Our experience of working with every hospitality sector enables us to deliver category-leading solutions for our clients. Covering all sizes of operation from independent brands to global chains.

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Iconic Client Portfolio

We have worked with many iconic brands and venues and have been responsible for the development of their teams into dramatically improved, genuinely world-class service providers.

Our Clients

Dramatic
Results

Our tailored programmes have delivered significantly for our clients, with bottom line uplifts of 10-20%+ a regular achievement. Likewise, guest feedback shows consistently impressive improvements.

Case Studies

We Are The UK's Most Unique Hospitality Skills Training Consultancy

Mixxa Ltd is a genuinely unique, specialist hospitality training consultancy. We focus on the creation and delivery of bespoke team transformation programs, designed to maximise individual team-member skill-sets as part of the delivery of exceptional brand wide guest experiences.

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Satisfied Clients

Paul is an exceptionally skilled speaker, trainer, motivator and creative facilitator. Having used Paul's services for years, he creates & delivers exceptional training solutions that inspire and motivate attendees to perform within their role.

Gareth Hill

CEO Brenell Training Associates

Paul provides the most unique, engaging and professional hospitality training in the UK. His style of delivery is absolutely suited to his audience: he provides a fun and exciting training environment where his trainees are inspired to excel.

Luke Davis

Training Manager, Spirit Pub Group

Paul was with us for a 5-day beverage & service training for our F&B team. Actually, it was so much more than that. We really had phenomenal results from the training. The team really increased their knowledge, confidence levels and bar skills.

Vuslat Sivri

Director of HR, Divan Istanbul

How Much Training is Enough?

At Mixxa, clients often ask us how much training is enough? The answer depends upon what you are hoping to achieve and how ambitious your goals are. We can entirely transform the skill-levels and talent of your hospitality teams, making them genuinely world class, but that won't happen in a day!

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