About Mixxa

Mixxa Ltd is a specialist hospitality training consultancy. We are experts in the creation and delivery of bespoke transformation experiences designed to maximise individual team-member skill-sets as part of the delivery of exceptional brand wide experiences.

With more than 30 years experience at the cutting edge of hospitality team development consultancy, our unique approach has delivered outstanding results for world leading hotel chains, cruise companies, bar groups, clubs and restaurants.

Whether working at board level, with senior & middle management or front-line staff, we design & deliver the most innovative and impactful training experiences resulting in our clients transformations to world leading guest experience providers, while enjoying powerful bottom line increases.

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About Paul Martin

Paul is the 'UK's #1 hospitality trainer & motivational speaker'* with a career stretching back over 30 years. In his early twenties he won 7 global mixology titles, set 2 Guinness world mixology records and opened the award-winning cocktail bar, Kudos in South West London.

After selling Kudos in 1994, Paul went on to pioneer the role of the cocktail consultant, establishing himself as one of the very first cocktail advisors to the UK spirits industry, during which period he also began to create and deliver some of the most impactful industry training courses available. Over the following two decades, Paul developed a truly unique approach to training & speaking which now sets him apart as the most in-demand 'voice of change' on the UK hospitality scene. With a passion for human connection & communication, driven by a desire to release our inner potential, Paul has transformed the careers of thousands of hospitality professionals and the fortunes of hundreds of hospitality businesses.

 

A multiple best-selling author, Paul's latest book Ultimate Bartending is set to become the definitive hospitality guide to delivering spectacular levels of service. Much of Paul's fascination with the idea of service through communication comes from another of his loves, British Sign Language. He is qualified in BSL to level 3 and has taught the subject at introductory level also. This unique perspective on non-verbal communication informs his refreshing approach and features as a key influence in many of his courses and keynote talks. In fact, the combination of hospitality expertise and communication skill training has resulted in Paul being sought by businesses outside of the hospitality industry too. As such he has delivered keynote talks for clients as diverse as BSkyB, Volkswagen, Sainsburys, Red Bull and BBC among many others.

 

Paul's style is energised, passionate and funny and as such, he has earned a reputation for entertaining as well as educating. Last year he was delighted to be invited to speak at the TEDxChelmsford event. His TEDx Talk has now received over 500,000 YouTube views.

*Danny Pecorelli - President Master Innholders 2018

 

Transform your service experience and bottom line.
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